Policy Servicing Manager, High Net Worth Operations

Manulife · Hong Kong, Hong Kong, Hong Kong

Location

Hong Kong

Job Type

Full time

Posted

July 04, 2026

Job Description

Policy Servicing Manager is responsible to provide professional policy servicing support to ensure premium financing arrangement and after sales services can be completed effectively and efficiently
Position Responsibilities: 
Handle undertaking/ assignment on policies with premium financing /pledging arrangement
Provide all-round support on after sales services (including policy services and claims) on all high net worth and premium financing policies
Facilitate the case issuance with new business team and cashier 
Deal with banks in related to premium financing issues 
Work with Legal department to come up the approved assignment document for various banks
Handle enquiries from business partners, both internal and external, provide proactive and timely follow-up
Prepare cash value letters, handle quarterly cash value statement and annual policy report
Maintain and build relationship with distribution chann...
        

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