Polish Speaking Customer Service for Social Media industry -Remote in Greece

Patrique Mercier Recruitment FR is thrilled to offer an exciting opportunity for a Polish Speaking Customer Service Representative in the dynamic Social Media industry. This role allows you to engage with users and provide premier customer support, ensuring a seamless experience on the platform for Polish-speaking clients.

Responsibilities

• Deliver exemplary customer service to Polish-speaking users via multiple channels, including phone, email, and social media platforms.
• Assist users with inquiries related to account management, features, and platform functionalities.
• Resolve customer complaints and technical issues promptly, maintaining high levels of satisfaction.
• Educate users about best practices and features of the service to enhance their overall experience.
• Document all interactions carefully and contribute to the knowledge base for ongoing service improvements.
• Collaborate with internal teams to escalate a...