Location
Australia
Job Type
Full-time
Posted
June 21, 2026
Job Description
Job Description
Qualifications
- Welcome guests with warmth and professionalism
- Assist with luggage handling, storage and guest requests efficiently and safely
- Share local knowledge and recommendations to enhance the guest experience
- Maintain a professional presence in the lobby
- Handle guest concerns promptly and escalate when required
- Uphold brand standards and deliver outstanding hospitality at all times
- Provide overnight operational support to the Duty Manager and In-Room Dining team, including technical assistance for guest requests
Qualifications
- A passion for customer service and creating exceptional guest experiences
- Excellent communication and interpersonal skills
- Professional presentation and grooming standards
- Physical fitness and ability to regularly lift and carry up to 30kg
- Ability to work in a fast-paced environment and remain calm under pressure
- Hig...