Portuguese call center representatives - talent pool

Position Responsibilities Professionally handle customer interactions across multiple communication channels Provide assistance, information, and support to customers when required Accurately capture and maintain customer information and records Deliver a professional and positive customer experience Meet quality, productivity, and performance standards Follow company procedures, systems, and campaign processes Work effectively within a team environment while maintaining individual performance Candidate Qualifications

WONDER IF YOU ARE A GOOD FIT FOR THIS POSITION? All Positive, And Driven Applicants Are Encouraged To Apply. The Ideal Candidates For This Position Are Highly Motivated And Dedicated And Should Possess The Below Qualities.

Grade 12 / National Senior Certificate (or equivalent). Minimum 1–2 years’ experience in a customer service role within a BPO environment Fluent in English and Portuguese Excellent verbal and written communication skills Strong interpersonal an...