Portuguese Speaking Outbound Service and Sales Agent

WNS is seeking a Sales Management Lead to enhance customer service by understanding and fulfilling client needs efficiently. The ideal candidate will have at least 2 years of experience in a contact center, demonstrating strong customer service and communication skills, particularly in Portuguese.

Responsibilities include tracking lead queries, resolving issues, and providing first-line support while adhering to quality communication standards. Join a dynamic team committed to delivering exceptional customer experiences.