Power BI Reporting Analyst - Contact Center Analytics

XAD Technologies is looking for a Reporting Analyst in Dubai to support Contact Center operations through data-driven insights. The role requires developing dashboards using Power BI, analyzing KPIs, and preparing executive-level reports to drive operational efficiency.

The ideal candidate should have a Bachelor’s degree and 3–5 years of experience in Reporting Analytics, with advanced skills in Power BI and MS Excel. This position offers an opportunity to impact decision-making across multiple lines of business.