Job Description
Overview
Alabang (96050), Philippines, Muntinlupa City, National Capital Region (Manila)Pr. Coordinator, Capital One ConciergeSummary:
The Capital One Concierge (Velocity Black) Principal Coordinator plays a vital role in ensuring that the highest standards of service delivery are met for all Velocity Black Members by making sure that all bookings are accurately completed and confirmed
Work Setup: WFH. Candidates must be amenable to a night or day shift schedule.
General Responsibilities:
Confirm via email and/or phone all reservation details (hotel, restaurants, transportation, payment information)
Support specialists by making calls to luxury hotels, restaurants, etc. to inquire regarding availability
Confirm same day reservations via phone
Remediate any booking issues identified during the validation process promptly
Partner with other group...
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