Practicante de Customer Service

Descripción General

Are you someone who is passionate, motivated, and driven to make a difference? If so, MSA Safety is the perfect fit for your career.

At MSA, SAFETY is who we are AND it is what we do. We are a purpose-driven company committed to deploying innovation and technology to deliver on our Mission to help protect people and assets all around the world. We continue to be relentless in our pursuit of solving our customers greatest problems so they can go home safe each and every day.

Are you in? Read on for more details about this particular role.

Responsabilidades

• Respond to and resolve incoming emails from distributors and customers within established response timeframes.
• Deliver high-quality customer service to ensure a positive, consistent, and satisfying customer experience.
• Enter and manage quotes, service notifications, RMAs, and CQNs accurately and in a timely manner while the user is online. ...