Job Description
Requisition Title
:Pre-Sales Agent & Concierge(03WXI)US-FL-Melbourne
Description
At Percepta, we bring first-class service across each market we support. As a Pre-Sales Agent & Concierge in Melbourne, FL , you’ll be a part of creating and delivering amazing customer experiences, while also enjoying the satisfaction of being part of a unique culture.
What You’ll Be Doing
The Pre-Sales Agent & Concierge is the SME (Subject Matter Expert) for all customer inquiries/questions regarding the automotive purchase of this Luxury Brand. The goal of the Concierge Department is to enhance the customer experience and increase Brand Loyalty and Recognition by proactively promoting products and services from pre-sales through purchase.
The Concierge Agent will provide support from initial vehicle reveal through customer reservation to purchase (either via eCommerce or linking them with...