Job Description
Key Responsibilities-
- Make outbound calls to prospective customers from assigned databases, campaigns, and lead sources.
- Understand customer requirements and identify qualified sales opportunities.
- Explain Home Lane’s products, services, and design solutions to create customer interest.
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- Schedule appointments and showroom/site visits for the sales team. Follow up with leads through calls, emails, and Whats App communication.
- Maintain accurate and updated records of customer interactions in the CRM system.
- Achieve daily, weekly, and monthly lead generation and appointment targets.
- Coordinate closely with the sales and design teams to ensure smooth lead handover and customer conversion.
- Build and maintain positive customer relationships through professional communication.
-Handle customer queries and provide basic information regarding pricing, process, and services.
Requ...