Job Description
Overview: CDNetworks’ Pre Sales Engineer ensures a high level of customer satisfaction by monitoring, maintaining, troubleshooting our global CDN infrastructure; handling customer support issues promptly, effectively and conclusively to ensure smooth performance and availability of our services.
Job Responsibility: Partner with the Sales team to provide technical consultation and qualification to prospective customers during pre-sales engagement process including technical trial evaluations, technical objection handling, onsite troubleshooting and customer follow-up activities.
Develop technical solution design documents and technical proposal write-ups to drive Proof-of-Concepts and provide compliance response to RFQs and Tenders.
Deliver effective product demonstrations/presentations in order to articulate how to incorporate CDNetworks’ Security solutions into customers’ architecture and operations to derive business value.