Principal Advisor - Mining Customer Success

Advance your career with Brunel as a Principal Advisor for Underground Solutions, enhancing customer loyalty in the mining sector through strategic technology adoption. Your role will focus on customer engagement and success.

This strategic role requires you to draw on over a decade of mining experience to collaborate effectively with cross-functional teams. The Principal Advisor will be pivotal in implementing measurable success strategies, supporting regional teams, and building robust relationships that foster customer satisfaction. Your expertise in mining technologies will ensure successful outcomes in various initiatives.

Key Responsibilities:
• Act as Subject Matter Expert for mining technologies
• Provide support for regional pre/post-sales teams
• Ensure trials are accompanied by measurable adoption strategies
• Create reference sites for Underground technology products
• Foster collaboration to develop customer success s...