Principal CX Strategy Leader, AI-Powered Onboarding

Intuit · SAN DIEGO, CA, United States

Location
SAN DIEGO
Job Type
Full-time
Posted
July 04, 2026

Job Description

**Overview**

**About Intuit**

Intuit is the global financial technology platform that powers prosperity for the people and communities we serve. With approximately 100 million customers worldwide using TurboTax, Credit Karma, QuickBooks, and Mailchimp, we believe everyone should have the opportunity to prosper. Through QuickBooks Advanced and the Intuit Enterprise Suite (IES), we are extending the power of our platform into the mid-market — and reimagining what customer onboarding looks like in an AI-first world.

**The Opportunity**

Intuit is investing decisively in mid-market growth. QuickBooks Advanced already serves hundreds of thousands of mid-market customers, and Intuit Enterprise Suite is on a trajectory to reach tens of thousands of new customers in the coming year. This role sits at the leading edge of that investment: defining how AI transforms onboarding for complex businesses, and shaping a service model that scales economically across bo...

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