Principal Program Manager - CCaaS / SaaS (Account-Based)

Sprinklr · bangalore, karnataka, India

Location

bangalore

Job Type

Full-time

Posted

June 26, 2026

Job Description

Description  
Key Responsibilities   
Customer Leadership & Single Point of Contact   
Act as the primary interface for customer leadership , ensuring clear communication and alignment 
Build strong relationships with business and technology stakeholders 
Represent the overall program status, risks, and value delivered in leadership forums 
Program Coordination & Delivery Oversight   
Coordinate across multiple workstreams, business units, and delivery teams  
Ensure all projects are executed on time and aligned to agreed milestones  
Participate in track-level calls  to maintain close visibility on execution 
Value Delivery & Business Alignment   
Work closely with customer business teams to ensure solutions drive measurable business outcomes  
Track and commu...
        

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