Principal Technical Success Manager

Qualtrics · Tokyo, Japan, Japan

Location
Tokyo
Job Type
Full-time
Posted
June 27, 2026

Job Description

**Why We Have This Role**

The Customer Success Team is at the heart of Qualtrics. From the initial onboarding to ongoing adoption, we assist customers throughout their lifecycle, helping them unlock the most value from our products and services. We understand their goals and, as trusted advisors, will help them deliver on their business objectives and recommend solutions to the challenges they face. We are looking for resourceful individuals to join our team who aren’t afraid to dive into the details and understand the tools our customers use, and working with them to realize long term value. We have impressive members on this team, and are always looking for more amazing talent!

**How You’ll Find Success**

+ Technical Success Managers are Qualtrics experts who work with our clients and customers to realize the potential of the Qualtrics product
+ You will work with clients to understand the customers programs and objectives
+ Leverage your technical ex...

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