Process Delivery Specialist - STUDENT CONVERSION

IBM · GUADALAJARA, Mexico, Mexico

Location
GUADALAJARA
Job Type
Full-time
Posted
July 08, 2026

Job Description

**Introduction**
We are seeking an experienced and detail-oriented Master Data Analyst to join our team. In this role, you will be responsible for ensuring the accuracy, integrity, and governance of master data while providing excellent customer service and supporting business operations through efficient data management.
**Your role and responsibilities**
As a Master Data Analyst, you will:

* Oversee and maintain master data across multiple ERP and business systems, including SAP, Jira, and Evolve.
* Process master data requests from various business units while ensuring compliance with established Service Level Agreements (SLAs).
* Conduct regular data quality reviews to ensure data accuracy, completeness, consistency, and integrity.
* Collaborate with internal stakeholders to understand business requirements, prioritize requests, and resolve master data issues.
* Ensure compliance with company policies, internal controls, and audit requirements by maintai...

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