Product Consultant, Channels CX

About the Role:

Grade Level (for internal use): 07

The Team:

You will join a global, collaborative, and professional team where you will gain broad knowledge within the financial world and beyond. You will work with expansive datasets, including market data, fundamental data, ESG, ratings, and more.

Responsibilities and Impact:

You will contribute to the team and company in a substantial way by answering client queries while showcasing your vast knowledge of our tools, data, and the industries we cover. You will integrate into a group with high expectations and can expect to have a significant impact on our customers’ experience. Your position will be the critical link between the end‑user and our products. Combining an expertise in our products with a deep understanding of who our clients are and how they use our tools, you will provide the best and most efficient ways for our clients to achieve quality re...