Product Manager, Contact Center Experience & Automation

Tenerity is seeking an outcome-driven Product Manager to enhance the Contact Center experience for agents and members. This role emphasizes simplifying workflows, integrating tools, and automating processes to improve call handling times and achieve higher member satisfaction.

The ideal candidate has over 5 years in product management, focusing on contact center platforms and data-driven approaches to solve operational challenges. Join us to make significant impacts on agent productivity and member loyalty.