Product Manager - Spare Parts & Reverse Supply Chain

JD.COM · London, United Kingdom

Location
London
Job Type
Full-time
Posted
June 30, 2026

Job Description

About the Role

We are seeking a Product Manager – Spare Parts & Reverse Supply Chain to lead the design, implementation, and optimisation of our European spare parts platform.

This role is critical in shaping the post-purchase experience, enhancing operational efficiency, and driving sustainability through innovative reverse supply chain solutions — from reconditioning and RMA to resale and recycling.

You will collaborate with cross-functional teams across Europe, transforming business needs into scalable, data-driven systems that support customer satisfaction and long-term business growth.

What You’ll Do

  • Define and execute the end-to-end strategy for the spare parts business — from design and system build to launch and optimisation.
  • Develop and implement reverse supply chain capabilities , including parts reconditioning, RMA handling, resale, and scrapping, aligned with sustainabilit...

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