Product Operations Lead, Reliability IT

Job Description
he AHM and Asset Reliability product teams support a broad portfolio of digital initiatives and improvements that vary in size, maturity, and complexity. Many of these efforts have been identified as priorities or early areas of focus by Refining leadership. That said, progress is often limited by stakeholder availability, evolving scope, competing priorities, and the need for more consistent coordination across teams. To help address this, a staff augmentation resource is needed to provide product and portfolio support across roughly 30 active or emerging initiatives. This role will work closely with the IT Product Manager and cross-functional stakeholders to improve follow-up, communication, documentation, and overall visibility. The goal is to strengthen execution support and keep priority initiatives moving as business direction, capacity, and engagement continue to evolve.

Objective

The objective of this role is to provide hands-on support to t...