Location
Buffalo
Job Type
Full-time
Posted
June 24, 2026
Job Description
**Overview**
**The ServiceNow CMDB, ITAM & CSDM Product Owner is responsible for defining and executing the product strategy, roadmap, and governance model for Configuration Management (CMDB), IT Asset Management (ITAM), and the Common Service Data Model (CSDM).**
**This role ensures the platform serves as a** **trusted system of record** **for assets, services, and infrastructure, enabling operational excellence, risk reduction, audit readiness, and enterprise decision-making.**
**The Product Owner partners across ServiceNow COE, Enterprise Architecture, Infrastructure, and Risk teams to drive** **data quality, standardization, and adoption of integrated asset and service models** **.**
**Primary Responsibilities**
**Product Strategy & Roadmap**
**Own and maintain the CMDB, ITAM, and CSDM product vision, roadmap, and backlog**
**Align platform capabilities to enterprise priorities (resiliency, audit, cost optimizati...
**The ServiceNow CMDB, ITAM & CSDM Product Owner is responsible for defining and executing the product strategy, roadmap, and governance model for Configuration Management (CMDB), IT Asset Management (ITAM), and the Common Service Data Model (CSDM).**
**This role ensures the platform serves as a** **trusted system of record** **for assets, services, and infrastructure, enabling operational excellence, risk reduction, audit readiness, and enterprise decision-making.**
**The Product Owner partners across ServiceNow COE, Enterprise Architecture, Infrastructure, and Risk teams to drive** **data quality, standardization, and adoption of integrated asset and service models** **.**
**Primary Responsibilities**
**Product Strategy & Roadmap**
**Own and maintain the CMDB, ITAM, and CSDM product vision, roadmap, and backlog**
**Align platform capabilities to enterprise priorities (resiliency, audit, cost optimizati...
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