Location
randburg
Job Type
Full-time
Posted
June 22, 2026
Job Description
Providing Support to all Consumer and Corporate clients on the functionality/health of Tracker units. All queries and request will be assisted/dealt with efficiently and professional.
- Provide telephonic service existing clients.
- Handle after Installation product support related queries (TomTom, Empower, Skygistics and Skytrax related queries)
- Liaise with internal / external clients, branches, consultants, as well as fitment departments
- Capture, maintain and update customer and vehicle details
- Communicate with the Cancellation department when receiving cancellation request from the clients
- General office administration (Pull reports, Investigation, Roaming and Login/reset passwords)
- Provide feedback to the internal and external customers
- Creating, allocate and follow up on service requests
- Handle internal and external complaints on Telephonically and emails
- Any other rel...