Product Support Engineer (2 years contract / Completion Bonus)

a) Industrial Transfer & Capability Development

• Coordinate transfer of product equipment, procedures, test benches, and documentation.
• Write, review, and correct technical documents.
• Train technicians and validate shop processes.
• Support with feasibility and investment studies.

b) Customer Support

• Provide technical support to customers, OEMs, and partners in the Asia-Pacific region.
• Monitor product reliability, analyze in-service data, resolve technical complaints, and recommend improvements.
• Prepare reports, documentation, and deliver training.

c) Repair Operations

• Lead and support repair operations and workshops.
• Oversee technician teams and internal stakeholders to ensure high performance, profitability, and quick processing.
• Manage repair orders, supplier sourcing, and support con...