Product Support Specialist, SmartSense (Lehi, UT - Hybrid)

Join a high-performing, tight-knit team at a fast-growing company that is using the Internet of Things (IOT) to transform how organizations sense, monitor, and make decisions. Founded out of MIT in 2005, Smart Sense powered by Jolt is trusted by more than 2,000 organizations, including Walmart, SpaceX, Apple, CVS Health, Coca-Cola, and the US State Department to help them make sensor-driven decisions. We have a solution that our customers rely on every day to make mission critical decisions; we are looking for team-oriented change agents to help shape the future of IOT.

Location: Hybrid to office location in Lehi, UT. Must be able to commute to office 3x per week.

HOURS: 8am-5pm MT, Mon-Fri

Position
In utilizing our CRM, you will work daily support tickets and provide accurate documentation for our customers. In addition to utilizing our CRM system you will also work in the team’s phone queue to assist customers. The day-to-day activiti...