Location
leatherhead
Job Type
Full-time
Posted
June 15, 2026
Job Description
CGI are looking for a Production Support Analyst to join a strong existing In Service Support team in a client‑facing capacity, providing a wide range of software and hardware support to the client and end user. This hybrid position is based out of our Leatherhead office three days per week (Tues‑Thurs) and requires a UK Security Clearance or eligibility for clearance due to the secure nature of the programme. The role supports the FC BISA project, a long‑running bespoke software solution for the British Army, which is currently in its major release and support phase within a team of around 55 members.
Responsibilities
- Contribute to a range of support tasks including the installation, configuration, operation and maintenance of CGI’s FCA and FC BISA products.
- Produce user guide documentation in the form of Army Equipment Support Publications (AESP), Train the Trainer (T3) packs and deliver T3 courses for both FC BISA and FCA.
- Support pr...