Location
singapore
Job Type
Full-time
Posted
June 24, 2026
Job Description
RESPONSIBILITIES
- To track and be responsible for providing optimum service levels for day‑to‑day production support for the Murex/MLC/Risk users (Front office, Back‑office, Finance etc).
- To collaborate with third‑party vendors / other support teams to provide a seamless support model for the business.
- Able to take ownership of high severity issues and follow through to closure.
- Answerable to business users and provide strategic long‑term solutions and participate in RCA and provide pre‑emptive solutions for production stability.
- To assist in rolling out new version of the application adhering to the best practices of the release management procedures.
- To be able to drive himself/herself to learn new things while dealing with daily production support.
- To communicate effectively and work efficiently across different Business and support units.
Ready to Apply?
Submit your application for Production Support (L1 and L2) at Lavu Tech Solutions Sdn Bhd
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