Professional services engineer

Job Summary: The Engineer, Professional Servicesis responsible forassistingthe Project team and providing knowledge andexpertisefor a range of project implementations and extended client engagements. The ideal candidate hasa high levelof attention to detail, takes initiative, and can drive results for customer requirements. The Engineer, Professional Serviceswillbe responsible formaintainingthe organization’s standard for customer service and delivering projects with the highest attention to compliance and quality. The ability to manage the stress of client-down situations is an absolute must, and it is paramount to always provide excellent customer service. Responsibilities Project Utilization of 70% billable hours per week, including all dispatch and project work directly involved for the client. As requested, travel onsite to client offices to provide services supporting the project team. Days not spent travelling will be worked either onsite at the office or in the agreed upon remo...