Professional Services Manager

Remotedxb · dubai, dubai, United-Arab-Emirates

Location
dubai
Job Type
Full-time
Posted
July 05, 2026

Job Description

Responsibilities
  • Ensure services are implemented correctly and billed in a timely, accurate manner
  • Partner cross-functionally with sales to own service portions of deals, including RFPs and SOW generation
  • Serve as the senior point of contact for client escalations
  • Oversee project financials with a focus on profitability and productivity
  • Work with the Resource Management Office to prioritize staff resources
  • Manage a team of professionals, including staffing decisions, performance reviews, and career development
  • Identify new opportunities to expand SailPoint solutions and services footprint
  • Provide strategic updates on client performance to senior management
Requirements
  • 7+ years of professional experience in Software, SaaS, or consulting
  • 3+ years of project management experience (planning, budget, scope, and risk management)
  • 2+ years of people manageme...

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