Program Consultant

Program Consultant

Requisition ID: 1956

Location: Malaysia

Zuellig Pharma is a leading healthcare solutions company in Asia, dedicated to making healthcare more accessible. We provide world‑class distribution, digital, and commercial services across 17 markets, supporting more than 200,000 medical facilities and working with over 450 clients.

Purpose of the Role:

Program Consultants work within the Patient Care team to provide motivational and health‑related information and support to patients enrolled in our programs, optimizing engagement time to deliver outstanding patient/customer service experiences while meeting service levels and standards.

What You’ll Do:

• Provide personalised patient case management, including health coaching on disease/treatment information, follow‑up on treatment regimes, and ensuring timely submission of program documents.
• Make scheduled outbound calls to enroll...