Program Manager, Operation Excellence (8-months contract, data toolset)

Our client, a leading global technology organization, is seeking an experienced
Program Manager to drive operational excellence,
process optimization, stakeholder management, and large-scale business transformation initiatives across regional and global operations.
This is a contract role ending on 12 Feb 2027.
Responsibilities:
Develop, maintain, and continuously improve standard operating procedures (SOPs), process maps, workflow documentation, knowledge resources, training materials, and certification programs to ensure operational consistency and scalability. Lead and contribute to strategic projects that address large-scale operational challenges by partnering with cross-functional stakeholders on project scoping, execution, implementation, and change management activities. Analyze operational performance trends, identify inefficiencies, and implement process improvements that enhance productivity, resource utilization, automation adoption, cross-site collaboration,...