Job Description
🔷 Join a Global Leader in Workforce Solutions – Net2Source Inc.
🚀 Right Talent. Right Time. Right Place. Right Price.
📍 Operating in 32 countries | 5,500+ Employees
🌐 www.net2source.com | 📧 |
Job Title: Project Manager – AI-Driven Complaints Management (Banking)
Location: Dubai
Type: 6 months Contract
Experience : 8+ years
Job Summary:
The Project Manager will be responsible for end-to-end delivery of an AI-driven Complaints Management initiative within a regulated banking environment.
The role will ensure structured governance, cross-functional coordination, risk management, and timely execution across Business, Digital, Data, Risk, Compliance, and Operations.
Given the regulatory, reputational, and customer impact of complaints handling, this role requires dedicated focus, strong ownership, and rigorous delivery discipline.
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