Project Manager - Customer Experience

Location :

• Phoenix, AZ Summary : As a Project Manager on Harbour’s Customer Experience team, you will own the order journey for our trade, contract, and hospitality clients from purchase order through final delivery.


• You will be the hub of coordination between clients, sales representatives, purchasing, logistics, warehouse, and finance, keeping orders moving accurately and on schedule.
• A significant part of the role involves managing special orders, made-to-order and custom pieces, and Customer’s Own Material (COM) work, tracking each order against production and shipping milestones to protect the end client’s delivery and installation date.
• You will define your own structure in a high-volume, ever-changing order environment where priorities shift daily and the processes you build are often the first of their kind.

Responsibilities :

• Build and send quotes from incoming purchase order...