Location
Houston
Job Type
Full-time
Posted
July 01, 2026
Job Description
**Innovate Remotely**
This position is fully remote, allowing you to enjoy the flexibility of working from home while collaborating with skilled team members and contributing to groundbreaking solutions.
What You Will Do
The Pro Solutions Center Supervisor is responsible for supervising a high performing team responsible for ensuring delivery on service level agreements for internal and external customers. This leader has direct responsibility for all aspects of Customer Service Representatives performance including hiring, development, performance management, team communications, and delivery against key operational metrics.
Responsibility Statements
•Oversees the daily supervision of customer service representatives within assigned location.
•Supports sales team to qualify customers when selling solutions.
•Assists associates with HR related issues including questions/concerns with attendance, pay, benefits, job changes, voluntary te...
This position is fully remote, allowing you to enjoy the flexibility of working from home while collaborating with skilled team members and contributing to groundbreaking solutions.
What You Will Do
The Pro Solutions Center Supervisor is responsible for supervising a high performing team responsible for ensuring delivery on service level agreements for internal and external customers. This leader has direct responsibility for all aspects of Customer Service Representatives performance including hiring, development, performance management, team communications, and delivery against key operational metrics.
Responsibility Statements
•Oversees the daily supervision of customer service representatives within assigned location.
•Supports sales team to qualify customers when selling solutions.
•Assists associates with HR related issues including questions/concerns with attendance, pay, benefits, job changes, voluntary te...