Position: Member Services Representative - Front Desk

Reports to: General Manager (GM)/ Assistant Manager (AM) / Shift Lead

Department: Operations

Purpose: Help promote our Judgement Free Zone, by representing our core values and adhering to our business drivers during each scheduled shift. 

Duties and Responsibilities:

• Perform to your best abilities during your assigned work shift.


• Monitor and maintain club cleanliness and atmosphere.


• Ensure that all proper training has been completed in order to operate safely and efficiently.


• Conduct regular audits to ensure the store is presentable and holding up to Excel Standard.


• Perform club inspections, complete assigned cleaning or associated tasks along with re-inspecting said tasks.


• Process and Review Daily Club Activity Paperw...