Job Description
Posting Summary
Rutgers, The State University of New Jersey, is seeking Public Safety Telecommunicator for the Police Department.
Among the key duties of this position are the following:
Monitors, receives, and coordinates all communications with university police, emergency management and emergency services, as well as communications between external partners in police, fire, and medical agencies, including emergency 9-1-1 calls.Receives and coordinates all after traditional business hours calls for requests for facilities maintenance.Handles in-person, text and application-based inquiries and telephone inquiries from the public.Refers calls or dispatches assistance as appropriate.Provides medical pre-arrival instructions for calls received via 9-1-1.Monitors, updates, and maintains various departmental computer-based systems, including but not limited to an electronic Records Managem...