QA Analyst & Call Center Quality Coach (Night Shift)

A leading BPO company in Cebu City is seeking a QA Analyst to ensure excellence in customer interactions. The role requires 2-4 years of BPO experience, with at least 1-2 years in quality monitoring. Ideal candidates are expected to have strong mentoring abilities, effective communication skills, and the capacity to work night shifts. The company offers a growth-oriented environment and a competitive compensation package, including bonuses and health benefits.
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