QA Manager: Fintech Quality, Compliance & CX Lead

A fintech company in the Philippines is looking for a Quality Assurance Manager to ensure service excellence and regulatory compliance in its Collection and Customer Service departments. This role involves developing quality assurance strategies, managing a team, conducting regular monitoring of customer interactions, and maintaining compliance with Philippine regulations. Candidates should have a degree in a related field and 3–5 years of QA experience, particularly in the fintech or banking industry. Strong communication and analytical skills are essential.
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