QA Performance Leader – Travel Accounts & Coaching

A recruitment service provider is looking for an experienced QA Manager in Metro Manila, Taguig. In this role, you will lead quality monitoring for calls, emails, and chat while driving improvements across operations. The ideal candidate will have over 4 years of experience in QA leadership and a background in supporting international travel accounts. This is an onsite position and focuses on shaping quality standards and coaching teams to enhance customer experiences.
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