QA Specialist, Customer Success — FinTech & Forex

Libertex Group in Bogotá seeks a Quality Assurance Specialist to monitor and enhance customer interaction quality across multiple channels. Responsibilities include conducting assessments, providing feedback, and improving processes to ensure service excellence and compliance with internal standards.

Candidates should have at least 2 years of experience in a related role, strong knowledge of Forex and CFD products, and the ability to work independently in a fast-paced environment. The role includes quarterly bonuses and ongoing professional development opportunities.