QA Specialist: Drive Quality & Process Improvement

TDCX Group, based in Singapore, is seeking a dedicated professional for quality evaluation and customer service roles. The successful candidate will perform quality audits, provide strategic feedback to enhance service delivery, and ensure compliance with company policies.

Ideal applicants should possess an Advanced/Higher/Graduate Diploma or Bachelor's Degree along with at least 2 years of relevant experience. Strong analytical skills and excellent communication in English are essential.