QA Support (Permanent Dayshift, WFH-Philippines) - AU Electrical Industry

This is a remote position. PERMANENT DAYSHIFT, REMOTE/WFH-PHILIPPINES Job Description : Safety Audits / Quality Analyst Fulltime, 40 hours weekly VA Rate : $10AUD per hour Business Unit: Org's Customer Support Centre Reports to: Leading Hand Tradesman / Job Scheduling Coordinator Primary Systems: HubSpot (The Brain) & Simpro (Technical Data) Role Summary This offshore role functions as the Customer Support Call Centre and Quality Assurance. Our CSCC serves as the primary point of contact for clients requiring technical assistance, effectively acting as a filter for the Job Scheduling Coordinator and the Leading Hand Tradesman. By providing immediate desktop technical supportsuch as troubleshooting Wi-Fi disconnections, inverter resets, or product faults ensuring clients receive rapid assistance while onsite leadership remains focused on field operations and high-level scheduling. Key Responsibilities: 1. Desktop QA & Safety Audits Desktop Safety Audits: Review Job Safety Analysis (JSA...