QA Team Lead - HCM Operations & Client Solutions

A leading client services firm in Quezon City is seeking an Operations - Team Leader to lead client engagements and ensure deliverables quality. The role involves coaching teams, supporting HCM account transitions, and collaborating across various departments. Candidates should have a Bachelor's degree, at least 2 years of experience in QA, and familiarity with HCM systems. Must possess strong analytical and communication skills, with previous BPO experience being essential. The position involves on-site work and provides a dynamic work environment.
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