Quality Assurance Analyst — Call Center, Immediate Start

Teleperformance in Penang, Malaysia is seeking a Quality Analyst to support the Customer Service team. This role involves conducting data analysis and QA evaluations, providing expert guidance, and ensuring performance standards are met. Candidates should have a Bachelor's degree or equivalent, at least 1 year of QA experience in a call center, and proficiency in English. The position offers a rotational shift work schedule, with immediate start preferred.
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