Quality Assurance Analyst - Call Center SME & Impact

Join Teleperformance in Malaysia as a Quality Analyst. In this role, you'll support the Customer Service team by ensuring performance standards are met and providing expertise in quality assessments.

Candidates should hold a Bachelor's degree and have at least 1 year of QA experience in a call center. Strong proficiency in English is required, and the ability to work on a rotational shift is essential. Immediate availability is preferred.