Quality Assurance Analyst - Financial Services BPO

A leading BPO company is seeking a Quality Assurance Specialist in Cagayan de Oro, Philippines. The role involves conducting quality assessments, developing strategies to enhance performance, and collaborating with teams to address quality issues. The ideal candidate should have proven experience in quality assurance within a BPO environment, along with excellent analytical and communication skills to maintain high-quality standards. This position offers a structured 8AM to 5PM schedule with Wednesday and Thursday off.
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