Quality Assurance Lead: Process Excellence & Client SLA

A prominent consulting firm in Metro Manila is looking for a Quality Auditing Manager. The role involves leading a quality team, ensuring processes meet client requirements, and developing knowledge of client operations. Candidates should have 8-12 years of experience, including 5-10 years in a supervisory capacity. Responsibilities include quality assessments, meeting performance targets, and managing the Quality Training & Policy strategy. A rotation schedule for work shifts applies.
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