Quality assurance manager

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Team Lead - Talent Acquisition Group at IGT Solutions

As our new Assistant Manager - Quality, you will lead the creation, implementation and maintenance of a Total Quality Management system and culture. You will manage our company’s quality systems aiming for achieving no deviations and continuously improving service quality.

Coordinating a systematic QA framework and directing our QA initiatives designed to ensure a high-quality and consistent customer experience are key.

Main Goals Lead and develop the Quality management culture and practice Team management - managing a Team of Quality Evaluators and Team Leaders for aligned processes Act as the representative of the company in all matters related to Quality Management Analyze different data points on a daily/weekly basis to identify trends and improvement opportunities – both at teams...