Quality Assurance Manager — Elevate Premium CX

SupportFinity™ is looking for an experienced Quality Assurance Manager in Dubai to enhance customer care quality across our luxury e-commerce operations. You will lead a QA team, champion the Voice of the Customer, and drive improvements based on in-depth data analysis.

The ideal candidate will have 5+ years in Quality Assurance, strong business analytics skills, and experience working closely with diverse teams to ensure quality service delivery.

We offer a competitive salary, extensive benefits, and opportunities for professional development within a dynamic workspace.