Quality Assurance Specialist - FinTech Customer Care

Libertex Group in Bogotá is looking for a Quality Assurance Specialist responsible for monitoring customer interactions across various channels. The ideal candidate will have at least 2 years of experience in quality control within fintech, particularly in Forex or CFDs.

This role involves conducting quality assessments, providing feedback, and driving continuous improvement within customer support teams. The position offers opportunities for professional development and a dynamic work environment.