Location
singapore
Job Type
Full-time
Posted
July 03, 2026
Job Description
Job Responsibilities Executing Evaluations
- Perform unannounced, undercover evaluations of the hotel, apply a thorough understanding of standards and ensure accurate application of these standards in alignment with official guidelines.
- Plan and manage evaluation tasks efficiently, following departmental guidelines to complete assignments in an efficient and timely manner.
- Uphold a professional and discreet demeanor throughout evaluations, representing the department and upholding the hotel’s commitment to excellence.
- Analyze evaluation data to identify trends, recurring issues, and performance gaps. Use insights to create targeted reports that highlight areas needing improvement.
- Go beyond surface-level issues by investigating root causes, helping departments understand underlying factors contributing to quality gaps.
- Work closely with the training team to share analysis result...
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